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Communication


Understanding Medical Insurance Terminology for Better Patient Outcomes
Tracy Plunkett, BCPA Tracy Plunkett, BCPA
$10
Critical Communication to Improve Patient Outcomes
Ilene Corina, BCPA Ilene Corina, BCPA
$25
Diagnostic Errors: Understanding Them and Avoiding Them
Mark Graber, MD Mark Graber, MD
$25
Making Hospital Discharges Safe: What Families Need to Know!
David Fielding, MPH, BCPA David Fielding, MPH, BCPA
$25
Advance Directives
From the 2022 Symposium Titled TakeCHARGE, 5 Steps to Safer Health Care-Communication is Key
Louis Voigt, MD Louis Voigt, MD
$25
Sorry Works! Medical Injury Disclosure
Doug Wojcieszak, MA, MS Doug Wojcieszak, MA, MS
$25
The Joint Commission and TakeCHARGE: Standards and Resources to Improve Staff Engagement
Mark A. Crafton. MPA.MT (ASCP) Mark A. Crafton. MPA.MT (ASCP)
$25
Communication Strategies to Support Clinical Decision Making and Patient Safety
Kira King, PhD, BCPA Kira King, PhD, BCPA
$25
Ensuring Safe and Compassionate Care in a Disabled Population
Lisa M. Ruppert, MD Lisa M. Ruppert, MD
$10
What Every Patient Advocate Needs to Know about Medications
Johanna Trimble Johanna Trimble
$10
Saving Lives Together: Understanding Sepsis
Thomas Heymann Thomas Heymann
$10
Engineering the Future of Patient Safety through a Human Factors Lens
Kristen Miller, DrPH, MSL, MSPH, CPPS Kristen Miller, DrPH, MSL, MSPH, CPPS
$25
Doing End of Life Right: The End-of-Life Journey
Susan Capurso Susan Capurso
$25
Effective Patient Communication: Enhancing Interactions Between Patients and Healthcare Providers
Adriane Carrier, MBA-HC, BSN, BCPA Adriane Carrier, MBA-HC, BSN, BCPA
$25