Whether you are communicating with family, in your place of business or your client, you will find better outcomes by using these new skills. Dr. King will present 3 communication models within the context of 2 patient case studies. The topics will include: the SPIKES communication model for facilitating difficult conversations with patients, the SBAR model for sharing clinical information efficiently, and David Rock's SCARF model to support communication and learning.
Support Clinical Decision Making and Patient Safety is approved for 1.0 CE by the Patient Advocate Certification Board for Board Certified Patient Advocates. Approval Code 18162 Expires: Expires: October 25, 2023