Pulse Center for Patient Safety Education & Advocacy program, What's Driving Patient Safety Now? is approved for 1.0 CE by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Program.

About This Program

Martin J. Hatlie, JD has dedicated the past twenty-five years of his career to including patients' and families' voices in patient safety. Before that, he was a lobbyist for the American Medical Association (AMA). Mr. Hatlie became a well-respected pioneer in the patient safety movement, emphasizing the importance of including the patient and family in patient safety. His presentation will focus on the twenty-five-year history of patient safety and what he sees as improvements made, as well as what the future holds for us all. He will review the World Health Organization’s Global Patient Safety Action Plan 2021-30 and the roles advocates, patients, and family members can play in helping achieve it.


  • Participants get a better understanding of the history of the modern patient safety movement
  • Examine the data and policy vectors now driving safer care for patients and the health workforce
  • Offer tools and ideas for advocates, patients, and their families to help move the WHO Global Patient Safety Action Plan

About Martin J. Hatlie

Marty Hatlie is President & CEO, Project Patient Care, a nonprofit organization dedicated to using the voice of the patient to improve care. He also serves as Director of the MedStar Institute for Quality & Safety, a MedStar Health program formed to advance patient safety and quality together with the well-being of the healthcare workforce.

Drawing on experience as a civil rights attorney, malpractice defense litigator, lobbyist and coalition builder, Hatlie is active in both public and organizational policy development on patient safety, litigation reform and patient safety issues. He works extensively with consumers and organizations to foster the cultural paradigm shift necessary to support a patient-centered, systems-based approach to the delivery of healthcare services. Hatlie has served on leadership teams as a consultant on multiple research projects and transformation initiatives funded by the Centers for Medicare and Medicaid Services, Agency for Healthcare Research and Quality and Patient Centered Outcomes Research Institute.

Hatlie was a lobbyist for the American Medical Association (AMA) in the 1980s-90s. In 1996 he was a lead in developing the seminal Annenberg Conference on patient safety, the first major convening of the modern, systems-based patient safety community. In 1997 he coordinated the AMA’s establishment of the National Patient Safety Foundation and served as its founding Executive Director (1997-99). In 2003 he co-founded Consumers Advancing Patient Safety -- dedicated to fostering the role of consumer as partner in achieving healthcare that is safe, compassionate and just -- where he now serves as a Board of Trustees member. Hatlie also currently serves on the Boards of Directors of the Leapfrog Group, the Patient Safety Movement Foundation, Smart Patients, the Alliance for Integrated Medication Management, and Loyola MacNeal Hospital in Chicago.

In addition, Hatlie currently is active in advisory bodies for the National Quality Forum (NQF), the Joint Commission, RL Datix and the World Health Organization’s (WHO) Patients for Patient Safety Programme. At NQF he works on the Measures Application Partnership Hospital Workgroup which advises CMS on performance and payment metrics. For WHO Hatlie helped organize and facilitate numerous workshops in Africa, the Americas, Asia, Australia and Europe that prepare patients and family caregivers to be designated “Patient Safety Champions.” Hatlie also serves on the National Steering Committee convened by the Institute for Healthcare Improvement in 2019 to develop a National Action Plan to guide patient safety work in the United States for the next 20 years.

Hatlie also is principal of the Partnership for Patient Safety®, which developed the First Do No Harm® video series, distributed in over 40 countries and acclaimed now as a classic in the field of patient safety education. He is a co-developer of the H2Pi® – the Healthcare & Patient Partnership Institute -- which has consulted with more than 100 hospitals to establish Patient & Family Advisory Councils focused on outcomes improvement. He is the co-editor of the Patient Safety Handbook (Jones & Bartlett Publishers, 2003), one of the first textbooks in the field of patient safety, and has authored numerous articles addressing patient safety, patient engagement and medical liability issues.

Previously, Hatlie was a member of the Harvard Kennedy School Executive Session on Medical Error and served on the governing boards of the Anesthesia Patient Safety Foundation, the Physician Insurers Association of America, the American Tort Reform Association and Parents of Infants and Children with Kernicterus. He was the Founding Chair of both the Health Care Liability Alliance and the National Medical Liability Reform Coalition – both are Washington, D.C.-based coalitions that advocate civil justice and patient safety reform.

Hatlie is a lawyer, licensed in the States of Illinois and Massachusetts. He is a graduate of Carleton College and Boston College Law School. Originally from North Dakota, he lives in Chicago, is married and has dogs.

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